Terms and Conditions fmc99

1. Introduction and Acceptance

1.1 These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and fmc99 ("Platform", "We"). This document governs the use of the fmc99 platform, including all services, games and features provided within it.

1.2 fmc99 operates under a valid international licence. The platform provides online gambling services including slots, live casino, sports betting and esports to eligible players.

1.3 These Terms are to be read together with the fmc99 Privacy Policy and any specific conditions relating to particular promotions or games published from time to time.

2. Account Eligibility and Registration

2.1 The fmc99 platform is only open to individuals who are 21 years of age or older. Registration by any individual below this age limit is strictly prohibited and fmc99 reserves the right to close such accounts without notice.

2.2 Each user is only permitted to hold one active account on the fmc99 platform. Holding multiple accounts by a single individual is a breach of these Terms and may result in all such accounts being suspended immediately.

2.3 During registration, you are required to provide accurate, complete and up-to-date information. This includes your full name as per your identification card (MyKad), a valid email address and an active mobile phone number.

2.4 fmc99 reserves the right to request identity verification documents at any time for the purpose of complying with Know Your Customer (KYC) procedures. Failure to submit the required documents within the stipulated period may result in restrictions being placed on your account.

2.5 It is the user's own responsibility to ensure that registration and use of the platform complies with the laws in force in the user's area of residence.

3. Deposits and Withdrawals

3.1 fmc99 accepts deposits via the following payment methods: Touch 'n Go eWallet, DuitNow, online banking (FPX), Boost, ShopeePay and cryptocurrency (USDT, BTC, ETH). All transactions are processed in Malaysian Ringgit (RM / MYR).

3.2 The minimum deposit amount for each payment method is RM20. Users are advised to ensure sufficient balance in their chosen payment method before initiating a transaction.

3.3 The minimum withdrawal amount is RM50. Withdrawal requests that do not meet this minimum will not be processed.

3.4 Withdrawal processing time is typically between 30 minutes to 3 hours after the request is approved. This period may vary depending on system load and additional verification requirements.

3.5 Withdrawals may only be made to an account or payment method registered in the same user's name. fmc99 reserves the right to reject withdrawal requests that do not comply with this condition.

3.6 fmc99 reserves the right to delay or withhold withdrawals suspected of involving fraudulent activity, money laundering or breaches of the platform's terms while an investigation is carried out.

4. Bonuses and Promotions

4.1 fmc99 offers a welcome bonus of 120% of the first deposit amount, up to a maximum of RM500. For example, a deposit of RM100 gives a bonus of RM120, bringing the balance to RM220; a deposit of RM1,000 gives a bonus of RM500, bringing the balance to RM1,500.

4.2 The wagering requirement for the welcome bonus is 15 times the bonus amount received. For example: a bonus of RM120 requires wagering of RM120 × 15 = RM1,800 before winnings from the bonus can be withdrawn; a bonus of RM500 requires wagering of RM500 × 15 = RM7,500.

4.3 Each promotional offer has its own validity period and eligibility conditions, which will be stated in the relevant promotion details. Users are responsible for understanding those conditions before claiming any bonus.

4.4 fmc99 also provides a VIP programme with three tiers: Bronze, Silver and Gold. The Bronze tier offers weekly cashback of up to 0.3%; the Silver tier up to 0.7%; and the Gold tier up to 1.0%. Progression to a higher tier depends on the user's activity and loyalty on the platform.

4.5 fmc99 reserves the right to modify, suspend or withdraw any promotional offer at any time without prior notice, subject to business requirements and legal compliance.

4.6 Abuse of the bonus system — including but not limited to using multiple accounts to claim bonuses, arbitrage betting, or any method considered fraudulent — will result in the bonus being voided and the account may be suspended.

5. Game Rules

5.1 All games offered on the fmc99 platform, including slots, live casino, sports betting, sportsbook and esports, are subject to the specific rules of each game. Users are encouraged to understand those rules before playing.

5.2 Game results are final. Any dispute regarding a game result must be submitted to customer support within 24 hours of the time the game was played. Late complaints may not be able to be processed.

5.3 fmc99 uses a certified random number generator (RNG) for slot and table games. Game integrity is ensured through regular audits by the relevant authorities.

5.4 Sports betting is subject to additional rules regarding betting limits, market types and odds payouts. All odds displayed at the time a bet is placed are considered accepted by the user.

5.5 In situations where a technical disruption occurs during an ongoing game, fmc99 reserves the right to void the round in question and refund the bet amount to the user.

6. Account Security

6.1 Users are fully responsible for the security of their login credentials, including username and password. Please choose a strong password and do not share your login details with anyone.

6.2 fmc99 will never ask for your password via email, live chat or any other channel. If you receive such a request, please contact customer support immediately.

6.3 If you suspect your account has been accessed by an unauthorised party, contact the fmc99 support team immediately via 24/7 live chat. fmc99 will take prompt action to secure your account.

6.4 Users are required to notify fmc99 of any changes to their registered personal information, particularly their email address and mobile phone number, to ensure that security communications can be sent to the correct channel.

7. User Responsibilities

7.1 Users agree not to use the fmc99 platform for any unlawful purpose, including money laundering, fraud, or the use of illegally obtained funds.

7.2 The use of automation software, bots, scripts, or any technological tools to gain an unfair advantage in games is prohibited and constitutes a serious violation of these terms.

7.3 Users are not permitted to use usernames or content that is obscene, offensive, threatening, or in any way deemed inappropriate by fmc99.

7.4 Any attempt to manipulate the system, exploit technical bugs, or collude with other users to obtain unauthorised gains will result in immediate action, including account closure and forfeiture of balances.

8. Account Suspension and Closure

8.1 fmc99 reserves the right to suspend or close any user account at any time if there is evidence or reasonable suspicion that the user has violated any part of these Terms.

8.2 If an account is closed due to a terms violation, any remaining balance may be forfeited depending on the nature of the violation and the outcome of the investigation conducted.

8.3 Users who wish to close their own account may contact customer service. Any eligible balance will be returned once the verification process is completed and no terms violations are found.

9. Responsible Gambling

9.1 fmc99 is committed to responsible gambling practices. The platform is equipped with self-control tools that allow users to set deposit limits, betting limits, or request a temporary account suspension.

9.2 If you feel that your gambling habits are beginning to affect your daily life, contact the fmc99 support team for assistance. We will help you take appropriate steps, including self-exclusion options.

9.3 This platform is for users aged 21 and above only. fmc99 takes seriously its responsibility to prevent access by underage individuals and will take immediate action if detected.

9.4 Gambling should be treated as entertainment and not as a source of income. Do not wager money you cannot afford to lose. For more information, visit our Responsible Gambling page.

10. Copyright and Intellectual Property

10.1 All content on the fmc99 platform, including graphic designs, logos, text, software, and source code, is the property of fmc99 or parties that have licensed it to fmc99. This content is protected by applicable copyright laws.

10.2 Users are not permitted to copy, redistribute, modify, or use any part of the platform's content for commercial purposes without written permission from fmc99.

11. Limitation of Liability

11.1 fmc99 will not be liable for any indirect, incidental, or consequential losses arising from the use of the platform, including loss of anticipated profits.

11.2 The platform is provided on an "as-is" basis. fmc99 makes no guarantee that the platform will always be free from disruptions, technical errors, or temporary inaccessibility due to maintenance.

11.3 Users are solely responsible for the gambling decisions they make. fmc99 is not liable for any financial losses incurred by users as a result of gameplay or betting.

12. Amendments to Terms

12.1 fmc99 reserves the right to amend these Terms at any time. Amendments take effect immediately upon publication on this website. Users are advised to review this page from time to time.

12.2 Continued use of the platform after amended terms are published will be considered the user's acceptance of those amended terms.

12.3 For amendments deemed material, fmc99 will endeavour to notify users via email or in-platform notification within a reasonable period before the amendments take effect.

13. Contact Us

13.1 If you have any questions regarding these Terms and Conditions, please contact the fmc99 support team through the following channels:

• 24/7 live chat available directly on the fmc99 platform in Malay and English
• Support email: [email protected]

13.2 Our team will make every effort to respond to each inquiry thoroughly and within a reasonable timeframe.